If you’d receive a phone call in the middle of the day from someone claiming to be from your credit card company, you’d take it seriously, wouldn’t you? This is exactly what Maria did when her credit card company informed her that her account was past due. She considered it the company’s last attempt before taking action on the card, so she accepted to make the payments over the phone.
Fast forward three days later when Maria discovered that her account had been emptied and three new cards had been opened in her name. She managed to clarify and solve the whole situation in one, very long and chaotic year.
To avoid finding yourself in a similar situation, experts advise you to set up automatic payments or tell whoever’s calling that you’ll contact the card issuer on your own.
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