The Store Return Policy Is Generous (Except on Caskets)
There isn’t a time limit on returns or exchanges on most products sold at Costco. However, big-ticket items such as televisions, computers and smart phones must be returned within 90 days of purchase in order to receive a full refund.
That’s still a much more lenient policy compared to other mass retailers that sell similar electronics. This includes Best Buy (most items must be returned within 15 days of purchase), Target (items must be returned within 30 days of purchase) and Walmart (most electronic items must be returned within 15 days of purchase).
Among the few exceptions are alcohol and tobacco, which can’t be returned where prohibited by law. Diamonds over 1 carat must be authenticated before a refund is approved. As for the aforementioned caskets? All sales are final unless damage occurred during shipping.